Why Choose dotCentral?
Hundreds of
Connections Installed
Tens of Thousands in
Annual Cost Savings
Thousands & Thousands
of Hours eliminated in Troubleshooting & Administration
Transforming Telecommunication Provisioning and Network Observability with Cutting-Edge SaaS Solutions.
Providing seamless, reliable, and scalable telecom connectivity and Internet Access for businesses worldwide.
Implementing the industry's best Network Observability resources to provide real-time performance metrics across every point of the network path.
Our Services & Solutions
Advanced Network Observability and Monitoring
Leverage the industry's most advanced Network Observability resources by engaging CloudRider to provide real-time details for every segment across each path in your network. This unparalled service offers a depth of network visability never before available from any troubleshooting tools.
Combine Connectivity & Network Observability into a single, monthly service
Whether you're a startup or an enterprise, our flexible solutions scale with your business needs. dotCentral can combine our service offerings onto a single invoice saving time to process monthly charges and budget allocations.
Enhanced Deployment Reduces Time & Expense
dotCentral will provide and configure monitoring devices with CloudRider pre-installed, eliminating the need for your staff to procure and integrate the monitoring Agents. Our U.S.-sourced micro-computers can be deployed to each location and include a 2-year warranty.
dotCentral Telecom Services
Discover how dotCentral simplifies telecom solutions, providing a comprehensive range of services to meet your business requirements and enhance your communication infrastructure.
Network
Observability
In today's fast-paced digital world, Network Observability is essential for maintaining seamless and efficient telecom operations. Our advanced observability solutions provide real-time monitoring, in-depth analytics, and predictive insights to ensure optimal network performance.
Internet
Connectivity
Reliable and high-speed Internet Connectivity is the backbone of modern businesses. Our solutions ensure seamless, secure, and high-performance connectivity to keep your operations running smoothly.
Integrated
Services
​In the fast-evolving telecom industry, seamless Integrated Services are crucial for efficiency and scalability. Our solutions unify voice, data, cloud, and network management into a single, streamlined system—enhancing productivity and reducing operational complexity.
Testimonials
“dotCentral has truly simplified our ability to compare and install Public Internet access across all our locations. They present all available service options and help to select the provider best suited to our requirements and budget. dotCentral has resolved ISP billing issues on our behalf and provided an extra layer of technical involvement for service issues, both of which save our accounting and IT staff headaches and hours of frustration.”
Linda Rodriguez, CEO at TechPros
"The network provisioning services of dotCentral have essentially allowed us to ‘outsource’ the procurement of telecom connections at our television and broadcast transmitter locations. dotCentral provides and compares the choices available for each destination, evaluating and recommending the best service provider for each location. They are always reviewing the services in place in case there is another option at a lower price. dotCentral has stepped in to address technical problems during events where our staff could not easily resolve internally. This saves staff troubleshooting time and allows them to focus on their regular responsibilities and eliminates a great deal of frustration."
Michael Carter, IT Director at InnovateTech
“dotCentral’s 24/7 support and the Enhanced and Professional Services they offer have been crucial to our operation. The insight and contribution from Professional Services enhances the basic understanding of our Operators, identifying network impairments and recommending mitigation, saving our operators troubleshooting time during critical events. Their commitment is commendable!”
Sophia King, Operations Manager at GlobalCom
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Why do I need the AlvaLinks CloudRider SaaS?Business Operators invest countless hours solving problems. Troubleshooting a network issue requires a specialized skill-set and often involves several suppliers, vendors, and network providers, sometimes resulting in finger-pointing while the cause of the issue is pursued. CloudRider quickly pinpoints network impairments, eliminating what sometimes takes hours, days, or weeks to determine.
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What are the differences between the CloudRider Agents?CloudRider Agents are designed for specific packet protection protocols. While the general CloudRider Agent works across all networks, specialized Agents are available for: ✔ SRT (Secure Reliable Transport) – Optimized for streaming applications. ✔ SMPTE 2022-7 – Supports multiple-path redundancy for high-reliability transmissions.
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Why is there a pricing difference between CloudRider Agents?Pricing varies based on the specific functionality and protocol support of each Agent. Customized Agents for SRT and SMPTE 2022-7 are tailored for higher resilience and performance in specialized use cases.
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After identifying initial problems, why should I continue using CloudRider?CloudRider isn’t just a one-time diagnostic tool—it provides ongoing real-time network monitoring and protection, ensuring long-term stability. Key benefits include: ✔ Continuous monitoring for network changes. ✔ Active alerts for connectivity degradation. ✔ Detection of undocumented routes and unidentified internet paths. ✔ Verification of provider SLA performance, holding vendors accountable.
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Can CloudRider operate without disrupting my network applications?Yes! CloudRider is designed to run without impairing or degrading transport streams, making it compatible with: ✔ Managed & unmanaged networks ✔ Private & public networks ✔ Live application environments
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Can CloudRider monitor multiple data streams?Absolutely! CloudRider can simultaneously monitor multiple streams on the same network path without additional cost or performance impact.
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Can I bundle CloudRider with a new Public Internet connection?Yes! DotCentral offers bundled solutions that combine: ✔ New public internet connections ✔ CloudRider network monitoring ✔ Single, predictable monthly or annual pricing Interested in a custom solution? Contact us today! (Include an inquiry form below for destination addresses, bandwidth needs, and pricing discussions.)
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How can I terminate my contract?To terminate your contract, please provide a written notice at least 30 days in advance. Refer to the termination clause in your contract for specific details.
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What happens if there is a breach of contract?In the event of a breach of contract, we will follow the procedures outlined in the contract, which may include mediation, arbitration, or legal action. Please review the breach of contract section in your agreement for more information.
